1. Information We Gather

Information of the following kinds may be gathered and processed by us:

• Full name, email address, phone number, birthdate, mailing and billing address, and identification documents (for verification, if applicable) are examples of personal information.

• Payment Details: Credit/debit card information, which is securely managed by payment gateways, is among the data needed to complete transactions.

• Technical details include IP address, operating system, device details, browser type, and referral URLs.

• Usage Data: Information about your online activities, such as the pages you view and the amount of time you spend on our site.

• Cookies and tracking We use cookies and related technologies to track site usage and enhance user experience.

2. How Your Information Is Used

Your information is used by us to:

• Handle reservations and payment processing.

• Answer questions and offer customer service.

• Enhance service offerings and website functionality

• Send newsletters, offers, and marketing materials (with permission).

• Make sure that all legal and regulatory requirements are met.

3. Exchanging Personal Data

We might give your information to:

• Third parties that help us with reservations, payments, hosting, analytics, and email correspondence are known as service providers.

• Regulatory Authorities: In response to legal proceedings or as mandated by law.

• Affiliated Businesses: To improve services and offers, affiliate businesses are part of the Crivantra brand family.

We don’t rent or sell your personal information.

4. Information Protection

To prevent unwanted access, disclosure, or misuse of your data, we put in place appropriate administrative, technical, and physical safeguards.